by ioni.ai

Popularity

1 out of 5 levels

about 500 users per month
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Service information

Plans

freepaid

Platforms

Requirements

email requiredaccount registration required

Description

IONI.AI is a smart chatbot powered by AI technology. It can handle general inquiries and complex questions, and even retrieve user information and history. It offers both free and paid plans and can be accessed through the website.

Examples

Features

  • It's a smart chatbot that uses the latest AI technology.
  • It can handle both general inquiries and complex questions from customers.
  • It transfers to human agents based on certain conditions.
  • It can automatically resolve typical customer inquiries.
  • It can constantly learn and self-improve.

Use cases

  • Automating and speeding up customer support.
  • Creating a chatbot that talks like a human.
  • Handling both general inquiries and complex questions.
  • Transferring customers to human agents when needed.
  • Analyzing AI conversations with customers to improve CSAT score.

Perfect for

  • Customer support teams can use it to automate and enhance their service.
  • Businesses looking to automate customer service may find it beneficial.
  • Companies dealing with multilingual customers can use it for its multilingual support.
  • Companies looking to streamline workflow with AI may find it useful.
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